Mirifice Limited
- Portfolio Company: Mirifice Limited
- Date of Initial Investment: 10 May 2007
- Round of Financing: First Round
- Sector: Digital TV and broadcast monitoring software
- SWVF Role: Sole Investor
Mirifice has developed Mirimon™, a unique monitoring solution for Digital TV networks. Mirimon™ gives Digital TV broadcasters an unprecedented view of the customer experience that they deliver, and enables them to monitor and improve their end-to-end service delivery. With the drive to offer Triple and even Quad-play services, network technology convergence has brought Broadcasters, Telcos and ISPs into direct competition. These companies are struggling to simultaneously role out new services and new technologies whilst improving their quality of service, particularly for Digital TV. Without a real-time view of their service delivery they are running blind: Mirimon™ provides this view.
Mirifice’s current customer base includes leading Digital TV broadcasters and Set Top Box manufacturers such as Virgin Media, Sky, Pace, Amino, Thomson, OpenTV and Scientific Atlanta. The benefits of Mirimon™ is to enable broadcasters to improve the customer experience they deliver: reducing churn, improving customer acquisition and encouraging the adoption of revenue generating services. This also enables more efficient customer relationship management, network management and set-top box management, thus reducing operational costs.
Mirifice’s patented technology monitors the quality of the service delivered to the subscriber in the live network. If the quality falls outside an acceptable envelope the broadcaster is notified with supporting diagnostic information. Mirimon™ can even identify problems before the subscriber is even aware of them.
Website: www.mirifice.com
